| Job Detail | |
| Casework Supervisor Post Date: 7/23/2010 Close Date: 8/15/2010 | |
| Location | |
| 1719 Ridgeview Kingsland, TX 78639  | Phone:(325) 388-3440 Fax:(325) 388-0323 Email: caroline@highlandlakescasa.com |
| Description | |
| CASA for the Highland Lakes Area Casework Supervisor Job Description June 2010 General: The Casework Supervisor reports directly to the Executive Director or Program Manager. All CASA job descriptions include "other duties as assigned." Supervisor's Basic Function: Assist in the administration of the CASA Program as directed by the Executive Director or Program Manager. Major Duties and Responsibilities: 1. Management of Volunteers a. Assist in recruiting, screening and training (initial and continuation) of volunteers b. Contribute to training curricula and syllabi to achieve consensus among staff 2. Supervise and support volunteers as assigned by the Executive Director or Program Manager a. Supervise assigned volunteers in day-to-day case management b. Assist volunteers in preparation of court reports c. Attend case staffings with assigned volunteers d. Conduct regular performance evaluations of assigned volunteers and discuss with Executive Director or Program Manager e. Inform Executive Director or Program Manager of volunteer training needs. 3. Case management a. Maintain case files and reports to ensure timeliness and accuracy b. Provide adequate case coverage during volunteer absence 4. Clerical support a. Assume "ownership" of cases and provide such clerical support as may be required to meet standards for TX CASA audits or other oversight activities b. Act as a communication liaison for volunteers and other case related individuals or agencies Qualifications: 1. Bachelor's degree or equivalent experience in human services or nonprofits 2. Knowledge of and ability to perform general office procedures and best practices 3. Good organizational skills 4. Computer literacy with MS Office Suite and other programs requisite to CASA 5. Ability to maintain working relationships with volunteers and other case related individuals and agencies including community professionals 6. Must maintain confidentiality 7. Must be 21 or older, CASA trained 8. Must pass criminal background and reference checks Time Requirements: While the "official" office schedule may be 40 hours a week, the Case Supervisor's hours will vary to meet case and client needs | |
